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Walkin @ techMahindra Ltd .Pune on 3rd Oct- 2Monitoring Administration

Walkin @ techMahindra Ltd .Pune on 3rd Oct- 2Monitoring Administration

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Walkin @ techMahindra Ltd .Pune on 3rd Oct- 2Monitoring Administration
Job Description Interview at our Sharda Centre office on 3th Oct, 2010 (details below) with mentioned d Mandatory documents. Please carry a print out of the mail with you.

Date: 3rd Oct, 2010

Interview time: 9.30AM ton 2.00PM

Venue Details:

Tech Mahindra Limited

Sharda Centre, Front Gate, Off Karve Road, Pune 411004, Maharashtra, India.

Telephone: +91-20-

List of Mandatory documents to be carried at the time of interview:

1) Copy of this email

2) Relieving/Experience letter of all previous companies, IF ANY, clearly mentioning the duration of your association with them

3) Educational documents - 10th/12th mark sheet, highest degree certificate (Convocation/University degree) + final or consolidated mark sheet.

4) Latest 2mths salary slip.

5) Xerox first and last page of passport.

6) Offer letter of current company

7) 3 passport size photograph.

Please feel free to contact us at +91-20- 9730093412

in case of any queries.

Please do not carry your laptop, CDs, pen drive or any other electronic gadget at the interview venue.

Desired Profile Job Overview

An Engineer with experience on HP OpenView tools, experience in a mission critical infrastructure. 3-5 years of relevant strong hands-on experience in similar activities and tools administration & monitoring.

Monitoring and administration of HP OpenView Monitoring environments; work in Monitoring projects and fulfill service requests.

Key Results Area

• Meeting agreed Service-Level requirements in terms of

• Ticket Closure

• Alert Monitoring

• Develop Reports for Management

• Monitor Shift Operations

Key Functions & Responsibilities

Operational

o Implement new HP OpenView systems and related third party products in a complex environment

o Protect messages and alarms against loss and destruction

o Analyze customer’s varying requirements and configure the system accordingly

o Perform trouble shooting and subsequent problem analysis

o Generate, test and implement sustainable solutions for problems

o Apply vendor patches (security and bug fixes)

o Create HP OpenView Agents packages and scripts for administrative purposes

o Create statistics and reports

o Document system and changes

o Create operational standards and perform operational acceptance of new monitoring systems

o Consulting for operational teams regarding the possibilities of security monitoring

Developmental Ongoing

o Identify potential service improvements (improve quality, reduce costs)

o Deliver the input for business cases

o Prepare, implement and document changes

o To keep updated about the latest technologies, development and solutions.

o Deployment Strategy and universal rollout plan without any disruption and distraction to the business

Skills:

• Ability to understand monitoring environment & project requirements.

• Should have 0-1 year experience in scripting languages such as Perl/Shell

• Should have 1-2 years of UNIX & Windows administration

• Should have basic knowledge of Networking concepts and protocols

• Should have ability to manage production and non-production environments

• Good hands-on experience in Technology migration and maintenance of Infrastructure, OS and applications

• Good hands-on of 2-3 years of experience on tools such as:

• HP OVO,

• HP NNM,

• HP OVPI,

• HP OVPM,

• HP BAC (Vugen scripting)

• Microsoft MoM

• NerveCenter

• Midas

• IP Check

• Vcenter (basic knowledge)

• Basic Database knowledge

• Good knowledge of Microsoft Office (Excel, PPT, Word)

• Basic knowledge of ITIL concepts

• Good Analytical & Troubleshooting skills

• Experience in Leading Teams

• University degree

• Preferably >3 years experience as a monitoring administrator

• Excellent understanding of operational procedures and processes

• Very good analytical skills

• Good Communication skills & Fluent English (written/spoken)

• Good Presentation & documentation skills

• Proven track record in executing services into European countries

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