Walkin - Process Associate/Developer(Voice) - Weekdays
GENPACT - Kolkata - Walkin - Process Associate/Developer(Voice) - Weekdays
Job Description
* Manage a collections portfolio maintaining strong customer relations.
* Contact customers with Past dues by making collections calls, sending emails etc.
* Identify and resolve customer queries & disputes related to Invoices
* Review & follow-up on the highly past due Invoices/ Accounts with AR Manager
* Liaise with other department (Credit, Sales, Billing, Customer services) in order to resolve the invoices
* Document all details in ERP
* Maintain all relevant systems and tables with valid information.
* Experience in working in an office environment with tight deadlines and targets
Desired Candidate Profile
*Experience in Collections for at least 2 years in BPOs
*Excellent Communication skills
*Willing to work in any shift in a 24*7 environment
* Good Excel Knowledge
*Passport preferred
Walk-in any weekday (Mon-Fri) from 10am-3pm with a cv, a PP sized photograph & a photo id proof at
Genpact India,
DLF IT Park, Tower 1,
7th Floor, 8 Major Arterial Road, New Town, Rajarhaat
Kolkata - 700156
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