Walkin at DELL - Hyderabad - Tech Support (Voice Process) - Weekdays
Walk-in for Tech Support (Voice Process) Jobs at DELL International Hyderabad - 0-2 years of experience level - Monday to Friday.
Job Description:
TECHNICAL SUPPORT EXECUTIVE (VOICE)
Process: US
Eligibility Criteria:
GOOD COMMUNICATION SKILLS.
GOOD TECHNICAL ACUMEN AND HARDWARE KNOWLEDGE.
WILLING TO WORK IN NIGHT SHIFTS.
GOOD CUSTOMER FOCUS.
GRADUATES IN ANY STREAM.
UNDERGRADUATE CANDIDATES NEED TO HAVE ONE YEAR INTERNATIONAL CALL CENTER EXPERIENCE.
Job Description:
Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
You can walk-in directly to the Dell Office for an interview process between 11:00 am - 5:00 pm, (Monday – Friday).
* Carry a hard copy of your resume and a passport size photograph*.
Contact Person: Charles
Regards,
Charles
Human Resources
Mobile:9849222353
Dell International Services (P) Ltd.
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