Walk-ins at WIPRO BPO - Pune - Freshers - Weekdays

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Freshers walk-in at WIPRO BPO - Multiple Processes - at Pune - Weekdays.

Job Description:
• Responsible for customer service turnaround within set time frames.
• Minimize customer dissonance, optimize charge out and cost per transaction.
• Monitor customer satisfaction levels and participate in developing improvement plans.
• Maintain customer and vendor databases.
• Implementation of new negotiated facilities services and programs.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of operations.
• Communicate with operations staff on client issues, policy change etc.

Desired Candidate Profile:

Eligibility Criteria:

Age: 18 to 45 years

Education: UNDERGRADUATES/ GRADUATES

BE/BTECH/MCA/DIPLOMA HOLDERS NEED NOT APPLY

Experience: 6 months to 2 years experience in any field

PROCESS DETAILS:VOICE Process involving NIGHT SHIFTS as work hours.

Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 10AM and 5PM:

Wipro BPO (Monday to Friday)

Plot No. 2

Phase 1

Rajiv Gandhi Infotech Park

Next to Infosys BPO

Hinjewadi

Pune-411057

Wipro BPO (Monday to Saturday)

FC Annex, 1215, Shivajinagar,

Landmark: Lane opposite Fergusson College Gate 2

Lane adjacent to Hotel Savera

Next to TATA Motor Finance

Documents to be carried for the interview:

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (original + photocopy)

CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY

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