Walk-ins at WIPRO BPO - Pune - Freshers - Weekdays
Freshers walk-in at WIPRO BPO - Multiple Processes - at Pune - Weekdays.
Job Description:
• Responsible for customer service turnaround within set time frames.
• Minimize customer dissonance, optimize charge out and cost per transaction.
• Monitor customer satisfaction levels and participate in developing improvement plans.
• Maintain customer and vendor databases.
• Implementation of new negotiated facilities services and programs.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of operations.
• Communicate with operations staff on client issues, policy change etc.
Desired Candidate Profile:
Eligibility Criteria:
Age: 18 to 45 years
Education: UNDERGRADUATES/ GRADUATES
BE/BTECH/MCA/DIPLOMA HOLDERS NEED NOT APPLY
Experience: 6 months to 2 years experience in any field
PROCESS DETAILS:VOICE Process involving NIGHT SHIFTS as work hours.
Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 10AM and 5PM:
Wipro BPO (Monday to Friday)
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057
Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA Motor Finance
Documents to be carried for the interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)
CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY
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