28 Aug - Walk-in Technical Support Officer - Pune - CONVERGYS
Walk-in for Tech Support Officer with 0-2 years experience at Pune from August 24th-28th 2009.
Should have knowledge of desktop troubleshooting.
Interface with customers via inbound calls or internet for the purpose of resolving routing problems with products or services.
Principle duties and responsibilities:
Greet customers in a courteous, friendly and professional manner using agreed upon procedures.
Listen attentively to customer’s needs and concerns, demonstrate empathy.
Clarify customer’s requirements, probe for and confirm understanding of requirements or problem.
Position on contract basis.
Comfortable to work 24 by 7.
Walk in directly at Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune between Mon-Fri at 11a.m. to 8 p.m. You can also contact on 9923000637/644/655
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