Walk-in at Accenture - Chennai for Voice Process!! 26th Jul to 30th Jul 2010
Walk-in at Accenture - Chennai for Voice Process!! 26th Jul to 30th Jul 2010
Job Description We are looking for young, enthusiastic Graduates for our Chennai operations for Customer support voice process.
Please find the details of the walk-in event happening at our Chennai office as below.
Desired Profile Please find the details of the walk-in event happening at our Chennai office as below.
Details
•Dates: 26th Jul to 30th Jul 2010.
•Time: 9am - 2pm
Venue:
Accenture Services Pvt. Ltd.
Tek Meadows, 51,
Old Mahabalipuram Road ,
Sholinganallur,
Chennai – 600119
Tel: + 91 44 4267 0000
Fax: +91 44 4267 0001
Contact Person : Rajkumar / Amir Hariharan
Responsibilities/Authorities:
•The agent should have good customer service skill with neutral accent, should have knowledge of basic troubleshooting. The agent should have the ability to use the applications and tools appropriately, and should login for a schedule of 9 hrs. The agent needs to meet the SLA’s specified by the client by exceeding the client and corporate expectation on service, quality and cost. This needs to be followed with delighting their customers and work in conjunction with the Accenture global BPO delivery centre network.
Work experience: 1 - 4 years of experience in Customer Support Voice Process industry with the following skills,
•Excellent Communication skills
•Excellent customer servicing skills
•Prior experience in international BPO/Callcenter would be an added advantage
•Candidate should be flexible to work in any shift (precisely NIGHT shift)
Documents to be carried:
•Copy of All education documents ( Degree, Mark Sheets, Certificates )
•Copy of Previous experience letter ( Offer Letter & Relieving Letter - OPTIONAL )
•2 Passport Size Photograph
•Copy of Updated Resume
•Photo ID Proof - Pan Card or Driving License or any other photo ID proof.
Kindly Mention Internet on your CV when you walk-in for the interview.
Regards,
Hamsa T
Accenture Services Pvt Ltd.
Bangalore.
Experience 1 - 4 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(NonTechnical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Location Chennai
Keywords CSR, TSR, Customer support, Customer service, Customer service executive, Customer care , call center, BPO , voice process , international Callcentre , internationcal callcenter , Callcenter , Callcentre
Contact Hamsa
Accenture
Accenture IBC Knowledge Park 4/1, Bannerghatta
Road
,, 560029
Telephone 080-40778195
Email h.thippeswamy@accenture.com
Website http://www.accenture.com
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