FRESHERS Walk-In at IGATE From 25-29 Aug 2008
(FRESHERS) Walk-In @ “IGATE” : From 25-29 Aug 2008, BE / B.Tech / BSc / BCA / MCA / Diploma : 2007 / 2008 Passout
iGATE Global Solutions ( http://www.igate.com )
iGATE Global Solutions is the first fully integrated technology and operations firm with a global services model. iGATE Global enables clients to optimize their business through a combination of process investment strategies, technology leverage and business process outsourcing and provisioning. Services include consulting, enterprise data management and data warehousing, business intelligence and analytics, design, development, system integration, package evaluation and implementation, re-engineering and maintenance. iGATE Global also takes on the responsibility for optimizing and running business processes for clients.The Company has been assessed at SEI-CMM Level 5, follows Six Sigma methodologies and is BS7799 & COBIT certified, ensuring the highest levels of quality and data security.Headquartered in Bangalore, India, iGATE Global is present in 12 countries and maintains development centers in the US, UK, Canada, China, Malaysia, and India. The Company is a subsidiary of iGATE Corporation (NASDAQ: IGTE), a US-headquartered firm founded in 1986. iGATE is registered as a minority-owned business enterprise and is an equal opportunity employer that actively encourages diversity.
Recruitment for Voice based IT helpdesk / Tech support
Walk-in event for Experienced (6 months to 5 years) as well Freshers - batch of 2007 & 2008 Graduates / Diploma Holders
Job Description :
Mastery skill level in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
- Good understanding of Ticketing and Remote connect tools
- Awareness of PC Hardware Environment, Printers, UNIX, Citrix & Terminal Servers
- Ability to work effectively as a team member
- Ability to handle continuous calls
- Pleasant, professional, and courteous personality
- Excellent verbal and written communication skills
- Ability to diffuse volatile situations when distressed or irate customers call for support
- Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
- Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
- Able to categorize an incident correctly for call tracking and logging purposes
What should you bring when you visit our campus:
Freshers:
- One copy of your detailed updated resume
- One passport size photograph
Laterals:
- One copy of your detailed updated resume
- One passport size photograph
- Last 2 months pay-slip
- Offer letter & relieving letter
Desired Profile :
We are seeking freshers for IT helpdesk where candidates would undergo an intensive technical and soft skills training program for a career in our Infrastructure Management Services business
Pre-requisites:
Qualification: Full-time Diploma Holders (only technical streams) & Graduates (BE/BTech, BSc(Computer Science), BCA, MCA) with 60% & above through out in the academics
-Good English speaking skills is a MUST
- MUST be willing to work in shifts 24/7
- MUST sign an employment agreement for 2 years
Location : Bengaluru/Bangalore
Date 25th Aug 2008 (Monday) - 29th August 2008 (Friday) between 12.00 Noon - 9.00 PM.
Contact Details
Name : Seena
Phone : 91-80-41040000
email : careers (at) igate (dot) com
Address: iGATE Global Solutions
158 - 162 & 165 - 170, EPIP Phase II, Bangalore - 560066
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