• Remote management of client IT infrastructure like servers, OS, databases, network, etc

• Supporting Cognizant clients on troubleshooting issues relating to software, hardware & networking

• Understanding problems & providing remote technical resolution (telephone, mails and other tools)

• Escalating issues to specialized support groups for complex technical issues

• Coordinate on tracking status, providing updates & resolution confirmation

Reporting Time: 8:30 am

Venue : VIT University (Anna Auditorium), Vellore 14

Job Description

• Remote management of client IT infrastructure like servers, OS, databases, network, etc

• Supporting Cognizant clients on troubleshooting issues relating to software, hardware & networking

• Understanding problems & providing remote technical resolution (telephone, mails and other tools)

• Escalating issues to specialized support groups for complex technical issues

• Coordinate on tracking status, providing updates & resolution confirmationEligibility

• BE / B Tech / ME / M Tech / MCA / M Sc (CS / IT / Software Engg)

• Year of Passing: 2008 batch only

• Consistent First Class (over 60%) in X, XII, UG and PG (if applicable)

• No standing arrears

• Candidates with degrees through correspondence / part time courses are not eligible

• Good interpersonal and excellent communication skills

• Willingness to work in shift operations (including night shifts)

• Willing to work in any Cognizant location across IndiaCandidate Checklist

Candidates to bring the following documents

• 1 copy of their resume and 1 passport size photograph

• Valid photo ID card

• Necessary academic certificates in original (X, XII, UG Degree Certificate, PG Degree Certificate)Selection Process

• Step 1: Written Aptitude Test, followed by Technical & HR Interviews. Results to be announced at the end of the process

• Step 2: Shortlisted candidates to undergo 1-month training at an Authorized Vendor Training Centre. Candidate to bear 50% of the training costs

• Step 3: At the end of the training period, Cognizant will conduct a Technical Screening. All selected candidates from this process will be issued an offer letter, and on-boarded within the specified time period.