BPO Walkin at WIPRO BPO - Pune

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WIPRO BPO, Pune is conducting walk-in interviews for BPO professionals with 0-5 years of experience. (Walkin from monday to friday).

Job Description
• Responsible for customer service turnaround within set time frames.
• Minimize customer dissonance, optimize charge out and cost per transaction.
• Monitor customer satisfaction levels and participate in developing improvement plans.
• Maintain customer and vendor databases.
• Implementation of new negotiated facilities services and programmes.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of operations
• Communicate with operations staff on client issues, policy change etc.
Desired Candidate Profile
Age: 18 to 45 years

Education: ONLY GRADUATES

BE / BTECH / MCA / UNDERGRADUATES / DIPLOMA HOLDERS NEED NOT APPLY

Shifts: Open to working in NIGHT shifts

Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 10AM and 5PM:

Wipro BPO (Monday to Friday)
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057

Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA Motor Finance

Documents to be carried for the interview:

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (original + photocopy)

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