BPO Walkin 4 Freshers - Bangalore - 26th-30th 2009
Freshers - 25th To 30th June 2009 - Microland - Bangalore
Microland (MNC) Walk-in for Freshers: Jun 25 - 30
Experience: 0 - 1 Years
Location: Bengaluru/Bangalore
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Job Description:
Walk-In for an Interview, from 24th to 30th June 2009 (except for Sat & Sun) from 10Am to 5Pm at
Microland
1B, Ecospace
Belandur, Outer Ring Road,
Bangalore 560 103-India
Job Profile: •Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools. •Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. •Escalate problems when unable to resolve customer issues. •Log and sufficiently document all contacts with customers in designated tools. •Identify and provide input on unique or recurring customer problems. •Be a champion Client specific tools, Customer Care Procedures. Provide Microland Solution Network feedback at all times. Age Limit 18-27yrs.
Desired Candidate Profile
Freshers (graduates or diploma holders or ITI, Experienced from any domain) with good communication skills, Basic technical knowledge, technical support,willing to work in night shifts/rotational shifts.
Company Profile
Microland’s Tech Support Services are designed to address the ever growing needs of IT product companies to provide pre sales and post sales technical support to their end consumers and large enterprise customers.
Microland’s Tech Support Services combine the best of BPO practices and complex Infrastructure technology domain expertise to deliver strategic, personalized and superior services. We are a pioneer in IT Services in India and continue to be one of the most respected IT services companies that has a singular focus in providing high end IT Infrastructure Management Services and Technical Support Services to global enterprises.
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