Ablity to learn.

Courteous with strong customer service orientation, good listening and responding skills.

Must be flexible with the ability to adapt to changes quickly and think conceptually.

Solid problem solving skills.

Education requirment-Graduates, Post grads or Undergraduates.

Experience details: Freshers as well as experienced can apply.

Please forward your Resumes on ccopune@convergys.com, silvina.s.lobo@convergys.com or Walk in directly at Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune between Mon-Fri at 11a.m. to 8 p.m. You can also contact on 9923000637/644/655

Interface with customers via inbound calls or internet for the purpose of resolving routing problems with products or services.

Principle duties and responsibilities:

Greet customers in a courteous, friendly and professional manner using agreed upon procedures.

Listen attentively to customer’s needs and concerns, demonstrate empathy.

Clarify customer’s requirements, probe for and confirm understanding of requirements or problem.

Position on contract basis.

Comfortable to work 24 by 7.

Please forward your Resumes on ccopune@convergys.com, silvina.s.lobo@convergys.com or Walk in directly at Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune between Mon-Fri at 11a.m. to 8 p.m. You can also contact on 9923000637/644/655

Convergys India Services Pvt Ltd

Website:

http://convergys.com

Executive Name:

Silvina Lobo

Address:

Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune 

Telephone:

9923000637